A chargeback is a request for the customer to have their money returned. This usually happens when fraud has been committed, the guest doesn’t recognize a transaction on his or her statement and it can also happen when a customer […]
Many visitors to New Zealand will wait until they arrive in New Zealand to book parts of their holiday, including local transport, accommodation and local attractions. The I-SITE network provide good quality, useful and relevant information that is vital to […]
The email confirmation is a great way to customize the voucher that gets sent to your customers. It could contain direction information or where to meet on the day. To update this: Login to your BookIt, go to SETUP, then […]
An operator recently contacted me wanting to know how to increase bookings and when I had a look at their website, I couldn’t even see how to make a booking, and I consider myself pretty tech-savvy! When was the last […]